Don Doerner Insurance Eugene, Oregon · Est. Willamette Valley
Coverage Why Doerner Contact
(541) 461-6904
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Privacy Policy

Effective date: July 28, 2026

Don Doerner Insurance Agency ("we," "us," "our," or "the Agency") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have, including when you contact us through our website, by phone, or by text message.

1. Information we collect

We may collect the following types of information when you interact with us:

  • Contact information, such as your name, mailing address, phone number, and email address.
  • Quote and policy information, such as details about your vehicle, home, condo, business, boat, ATV, or motorcycle needed to prepare an insurance quote or service your policy.
  • Communications, including messages you send through our contact form, by phone, or by text message, and records of our replies.
  • Website usage information, such as pages viewed and general browser or device information, collected automatically when you visit our site.

2. How we use your information

  • To prepare and provide insurance quotes and policy recommendations;
  • To service existing policies, including renewals, endorsements, and claims support;
  • To respond to questions and requests you send us;
  • To send appointment reminders and service updates you have agreed to receive;
  • To comply with legal, regulatory, and insurance industry requirements; and
  • To improve our website and the services we offer.

3. Text messaging (SMS) data

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of information sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except as required to provide the messaging service itself (for example, our SMS platform provider or mobile carriers), or as required by law.

If you opt in to receive text messages from us, we use your phone number solely to send the types of messages described in our SMS Terms & Conditions. You can opt out at any time by replying STOP, and you can request help by replying HELP or by contacting us directly.

4. How we share information

We may share information with:

  • Insurance carriers, to obtain quotes, bind coverage, and service your policy;
  • Service providers who help us operate our business, such as our website host, phone and text messaging platform, and customer service tools, under obligations to protect your information;
  • Regulators and legal authorities, where required by law or to protect our legal rights.

We do not sell your personal information, and, as noted above, we do not share your text messaging opt-in data or phone number with third parties for their own marketing purposes.

5. Cookies and website analytics

Our website may use basic cookies or similar technologies to understand how visitors use our site and to improve its performance. You can control cookies through your browser settings; disabling cookies may affect some site features.

6. Data security

We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data retention

We retain information for as long as needed to service your policy, respond to your inquiries, and meet legal, regulatory, and recordkeeping obligations common in the insurance industry.

8. Your choices

  • You may opt out of text messages at any time by replying STOP.
  • You may ask us to correct or update your contact information by calling or writing to us using the details below.
  • You may ask us questions about how your information is used at any time.

9. Children's privacy

Our services are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children.

10. Third-party links

Our website may link to third-party sites, such as insurance carrier portals. We are not responsible for the privacy practices of those third-party sites, and we encourage you to review their policies separately.

11. Changes to this policy

We may update this Privacy Policy from time to time. The effective date at the top of this page reflects the most recent update.

12. Contact us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Don Doerner Insurance Agency
4714 Royal Ave, Eugene, OR 97402
Phone: (541) 461-6904

Don Doerner Insurance Agency

Insurance agency based in Eugene, Oregon, serving the Willamette Valley with Auto, Home, Condo, Small Business, Boat, ATV, and Motorcycle coverage.

Contact

  • (541) 461-6904
  • 4714 Royal Ave
    Eugene, OR 97402

Coverage

  • Auto & Home
  • Condo & Business
  • Boat, ATV & Motorcycle

Legal

  • Privacy Policy
  • SMS Terms & Conditions
© Don Doerner Insurance Agency. All rights reserved. Privacy Policy · SMS Terms & Conditions